You started a store, not a support center. Get back to growing.
Every successful e-commerce business hits the same inflection point: orders are up, but so are support tickets, inventory headaches, and the hours you spend on operations instead of strategy. AI operations breaks through that ceiling.
90%
of "where's my order" tickets resolved automatically
< 5 min
average first response time
3x
more orders handled per support staff
More orders should mean more profit — not more chaos
Without AI operations
- ✗50 "where's my order?" emails a day — each one requiring you to log into the carrier portal and copy-paste a tracking link
- ✗Support ticket backlog growing every week because you can't hire fast enough for peak season
- ✗Selling items that are actually out of stock because your Shopify and Amazon inventory counts don't match
- ✗Returns piling up with no system — some refunded, some not, some products back on shelf, some in a corner
- ✗1-star review sitting on Google for 3 weeks because nobody saw it and responded
- ✗Marketing campaigns planned but never launched because you're buried in day-to-day operations
With AI operations
- ✓Order status inquiries auto-answered with real-time tracking info pulled directly from carrier APIs
- ✓Tickets triaged by urgency and type — common issues resolved instantly, complex ones routed with full context
- ✓Multi-channel inventory synced in real time with low-stock alerts before you oversell
- ✓Return requests processed automatically — RMA generated, shipping label sent, refund triggered on receipt scan
- ✓New reviews detected across platforms within hours — response drafted, flagged for approval, posted same day
- ✓Abandoned cart sequences, post-purchase follow-ups, and re-engagement campaigns running automatically
From firefighting to autopilot
Connect your store
Shopify, WooCommerce, Amazon, Etsy — we connect to your platforms, support inbox, and fulfillment tools.
Map your workflows
How do you handle returns? What triggers a restock? When do you follow up post-purchase? We capture your rules.
AI takes the volume
Support tickets, order inquiries, inventory alerts, review responses — handled automatically, 24/7.
You focus on growth
New products, marketing strategy, supplier negotiations — the work that actually moves the needle.
Built for the pace of e-commerce
Order status auto-response
Customers ask where their order is, they get a real answer with tracking details in under a minute. Not a canned response — actual order data.
Support ticket triage
Incoming tickets categorized, prioritized, and either auto-resolved or routed to the right person with full order history attached.
Multi-channel inventory sync
Shopify, Amazon, WooCommerce, Etsy — inventory counts synchronized in real time. Low-stock alerts before you sell what you don't have.
Return workflow automation
Customer initiates a return, gets an instant RMA number and shipping label. Product received? Refund triggered automatically.
Review monitoring & response
New reviews detected across Google, Amazon, Trustpilot, and your store. Positive reviews thanked. Negative reviews addressed before they fester.
Abandoned cart recovery
Smart sequences that go beyond "you forgot something" — personalized based on cart contents, browsing history, and customer value.
Post-purchase follow-up
Delivery confirmed → review request → cross-sell recommendation → loyalty program invite. All timed perfectly, all automated.
Supplier communication
Purchase orders generated when stock hits reorder points. Supplier confirmations tracked. Delayed shipments flagged automatically.
Daily operations dashboard
Orders processed, tickets resolved, inventory alerts, revenue summary — everything you need to know in one morning report.
AI operations for businesses like yours
See AI operations for e-commerce in action
Tell us about your store, your volume, and what's keeping you up at night. We'll show you exactly how to automate it.