Process

How we work

Our process for turning your problem into working software. No mysteries. No surprises.

The short version

  1. 1.You tell us what's broken
  2. 2.We figure out if software can fix it
  3. 3.We agree on scope and price before building
  4. 4.We build it, you review it, we iterate
  5. 5.You get working software and we stick around for support
01

Discovery

1–2 weeks

Understanding before building

  • 1-2 calls to dig into your situation
  • We ask a lot of questions (sometimes annoying ones)
  • We might tell you custom software isn't the answer

Output: A clear picture of whether this project makes sense and what it would involve.

02

Planning & Proposal

~1 week

Scope, price, and timeline — before we start

  • Exactly what we'll build (and what we won't)
  • Fixed price for the defined scope
  • Realistic timeline with milestones

Output: A proposal you can say yes or no to, with zero ambiguity about what you're getting.

03

Design

1–2 weeks

Making it real before we build it

  • Wireframes showing how screens will work
  • User flows mapping the key journeys
  • Catches misunderstandings before they're expensive

Output: Approved designs that guide development.

04

Development

2–16 weeks

Building the thing

  • Weekly (or more frequent) demos of working software
  • Regular check-ins on progress
  • Your feedback incorporated continuously

Output: Working software that does what we agreed it would do.

05

Launch

1–2 weeks

Getting it into the real world

  • Deployment to your environment
  • Data migration if replacing an existing system
  • User training and documentation

Output: Software running in production, used by real people.

06

Support & Evolution

Ongoing

We don't disappear after launch

  • Bug fixes included for 30 days post-launch
  • Ongoing support via retainer or per-incident
  • Feature additions as your needs evolve

Output: Your choice: walk away with docs, ongoing partnership, or handoff to your team.

Partnership

Mutual expectations

What we expect from you

  • A decision-maker available for reviews
  • Response to demos within 48 hours
  • Honesty about constraints and concerns
  • Trust the process (we've done this before)

What you can expect from us

  • No surprises on price — ever
  • Honest timelines, even when you don't want to hear it
  • Regular, clear communication
  • Working software, not slideware
  • You own the code, the data, everything

Ready to start?

The first step is a conversation. No commitment, no sales pressure.