You're considering working with us. Here's exactly what the experience looks like, start to finish.
Who We Work With
We're best suited for:
Small to medium businesses that need custom software but don't have in-house development teams.
Projects in the $15,000 - $100,000 range — big enough to matter, small enough to be nimble.
Clients who want a partner, not just a vendor. We do our best work when we understand your business.
Local focus: We're based in Winnipeg and love working with Manitoba businesses, though we work remotely with clients anywhere.
What We Build
- Internal tools — Streamline operations, replace spreadsheet chaos
- Customer-facing applications — Portals, booking systems, custom e-commerce
- Integrations — Connect your existing systems so they work together
- Legacy modernization — Update old systems without starting from scratch
- MVPs — Test your idea before major investment
We don't do:
- Mobile games
- Consumer social apps
- Projects under $5,000
- Ongoing staff augmentation
Our Process
1. Discovery Call (Free)
A 30-minute conversation to understand:
- What you're trying to accomplish
- What's driving the need
- Whether we're a good fit
No commitment. No sales pressure. Just figuring out if we should keep talking.
2. Proposal
If there's a fit, we provide:
- Understanding of your project in our words
- Proposed approach
- Timeline estimate
- Investment range
- Questions we still have
3. Paid Discovery (Optional but Recommended)
For complex projects, a 1-2 week discovery phase:
- Deep dive into requirements
- Technical assessment
- Detailed scope and estimate
- Risk identification
This de-risks the project for both of us.
4. Development
We work in 2-week sprints:
- Sprint planning: What we'll build this cycle
- Daily progress: We're always building
- End-of-sprint demo: You see working software
- Feedback incorporation: We adjust based on what you learn
You're involved throughout. No disappearing for months.
5. Launch
- Final testing
- Deployment to production
- Your team training
- Handoff of all assets
6. Support
Post-launch:
- 30-60 day warranty for bugs
- Ongoing support options available
- We're here when you need us
Communication
You'll always know what's happening.
- Weekly written updates (at minimum)
- Demos of working software regularly
- Responsive to questions (same-day during business hours)
- Direct access to the people doing the work
We don't hide behind project managers or ticketing systems. You talk to the people building your software.
Pricing
We work primarily on fixed-price projects with clearly defined scope.
What that means:
- You know the cost upfront
- We absorb estimation risk
- Changes to scope are handled through change orders
What that requires:
- Clear requirements (we help you get there)
- Decisions made in reasonable timeframes
- Scope changes acknowledged as changes
For ongoing or unclear scope, we offer time-and-materials with regular check-ins.
What We Expect From You
For projects to succeed, we need:
- Availability — Someone who can answer questions and make decisions
- Engagement — Attend demos, provide feedback, test the software
- Decisions — When we need an answer, we need it in days, not weeks
- Honesty — If something's not working, tell us early
We're partners in this. Your involvement directly affects outcomes.
What You Can Expect From Us
- Honesty — Even when it's not what you want to hear
- Quality — We build things that work and last
- Communication — You'll never wonder what's happening
- Ownership — When we mess up, we make it right
- Independence — We build so you're not dependent on us forever
Getting Started
Ready to talk?
- Book a discovery call — 30 minutes, no commitment
- Tell us about your challenge — The more context, the better
- We'll tell you honestly — If we're a fit, what it might look like
We don't take every project. We take projects where we can genuinely help.
Let's see if we're a fit. Schedule a conversation